.® My Passport Portable Hard Drive User Manual My Passport User Manual.WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or email support service at If the answer is not available or if you prefer, ®.MY PASSPORT USER MANUAL Table of Contents WD Service and Support. Ii Accessing Online Support.MY PASSPORT USER MANUAL Changing Your Password.41 Turning Off the Drive Lock Feature.MY PASSPORT USER MANUAL Compliance and Warranty Information.66 Regulatory Compliance. 66 FCC Class B Information.Our latest edition features visual, easy-to- use, automatic, continuous backup software, and drive lock security protection. My Passport offers high capacity in a sleek portable drive. It features ultra-fast USB 3.0 connectivity, automatic backup software, and password protection and hardware encryption to help protect your files from unauthorized use, with plenty of room to store all your files.Knowledge Base answer ID 1048. Operating System Compatibility Your My Passport drive and the WD Security and WD Drive Utilities software are compatible with the following operating systems: Mac OS X ® Windows.
Windows XP.For Mac computers, go to the Apple menu and select Software Update. Disk Drive Format Your My Passport drive is formatted as a single NTFS partition for compatibility with all updated Windows operating systems. If you want to use the drive with a Mac computer, see “Reformatting the Drive”.USER MANUAL Registering Your Drive Always register your My Passport drive to get the latest updates and special offers.
You can easily register your drive using the WD Drive Utilities software, as described in “Registering the Drive” on page 45. Another way is to register online at register.wdc.com.4.
If a Found New Hardware screen appears, click Cancel to close it. The WD software installs the proper driver for your drive. Your My Passport drive is now ready to use as an external storage device. You can enhance its capabilities by installing the WD software that is on the drive:. WD Security.
WD Drive Utilities. WD SmartWare Use your computer’s file management utility to open the My Passport drive listing and double-click the WD Apps Setup file: 2. Click Next on the WD Apps Setup Wizard: CONNECTING THE DRIVE AND GETTING STARTED – 6.MY PASSPORT USER MANUAL 3. Read the license agreement, select the I accept the terms of the License Agreement check box, and click Next to continue: 4. On the Custom Setup dialog: a. Select an application name to see a brief description of the application:.MY PASSPORT USER MANUAL 5. Wait for the installation to complete: 6.
When the installation completes, click Finish to close the WD Apps Setup Wizard: 7. If you see a message that a software update is available, click Update Software and follow the on-screen instructions for downloading and installing the software update: CONNECTING THE DRIVE AND GETTING STARTED –.MY PASSPORT USER MANUAL 8. Depending on your selections:. Installing the WD Drive Utilities software with the Launch Application option displays the WD Drive Utilities screen (see Figure 4 and “Managing and Customizing the Drive” on page 43).MY PASSPORT USER MANUAL Figure 4. WD Drive Utilities Screen Figure 5. WD Security Screen CONNECTING THE DRIVE AND GETTING STARTED – 10.MY PASSPORT USER MANUAL Note: The initial Backup screens only appear one time—when you install the WD SmartWare software on your computer. After that, launching the Initial Category Backup Screen software displays the Home screen so you can choose what you want to do.MY PASSPORT USER MANUAL Before first backup After first backup Figure 7.
WD SmartWare Home Screens CONNECTING THE DRIVE AND GETTING STARTED – 12.MY PASSPORT USER MANUAL WD SmartWare Software Functional Overview This chapter provides a brief functional overview of the WD SmartWare software.