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. Oracle has moved to a 'Long Term Support' (LTS) model for Oracle Java SE products. Java 9 and 10 are non-LTS releases by Oracle (see ). Adobe will only provide support for LTS releases of Java to run AEM in production. The IBM JRE is only supported in conjunction with WebSphere Application Server. Support and distribution of the Oracle Java SE JDK, including all maintenance updates of LTS releases beyond the end of the public updates, will be supported by Adobe directly for all AEM customers making use of the Oracle Java SE technology. See the for more information.

1. Verify Java Version

'File System' includes block storage that is POSIX compliant. This includes network storage technology. Mind that file system performance might vary and influences the overall performance. It is recommended to load test AEM in combination with the network/remote file system. MongoDB Sharding is not supported in AEM.

MongoDB Storage Engine WiredTiger is supported only. Supported for AEM Forms only. MongoDB Enterprise 3.2 has reached the End of Life date.

See the official for further details. MongoDB Enterprise 3.6 is supported starting with AEM version 6.3.3.1. Note:MongoDB is third-party software and is not included in the AEM licensing package.

For more information see the page.In order to get the most of your AEM deployment, Adobe recommends licensing the MongoDB Enterprise version in order to benefit from professional support. See for more information.The license includes a standard replica set, which is composed of one primary and two secondary instances that can be used for either the author or the publish deployments.In case you wish to run both author and publish on MongoDB, two separate licenses need to be purchased.Adobe Customer Care will assist qualifying issues related to the usage of MongoDB with AEM.For more information, see the. Note:Supported relational databases as listed above is third-party software and is not included in the AEM licensing package.In order to run AEM 6.3 with a supported relational database, it is required that you have a separate support contract with a database vendor directly. Adobe Customer Care will assist qualifying issues related to the usage of relational databases with AEM 6.3.Please note, that most relational databases are currently supported within Level-R on AEM 6.3, which comes with support criterias and a support program as stated in the Level-R description above. PlatformSupport LevelLinux, based on Red Hat distributionA: Supported (1,7)Linux, based on Debian distribution incl. UbuntuA: Supported (4,7)Linux, based on SUSE distributionA: SupportedMicrosoft Windows Server 2016A: SupportedMicrosoft Windows Server 2012 R2A: SupportedMicrosoft Windows Server 2012Z: Not supportedOracle Solaris 11A: Supported with limitations (3,5,8)Oracle Solaris 10Z: Not supportedIBM AIX 7.2A: Supported with limitations (2,5,8)IBM AIX 7.1A: Supported with limitations (2,5,8)macOS Server 10.12E: Expected to work (6,8)HP-UX 11i (all versions)Z: Not supported. Linux Kernel 2.6 and 3.x includes derivatives from Red Hat distribution, including Red Hat Enterprise Linux, CentOS, Oracle Linux and Amazon Linux. AEM form add-on features are only supported on CentOS 7 and Red Hat Enterprise Linux 6.5 and 7.

AEM Assets: Please see the section. AEM Assets: No support for Dynamic Media Imaging. Dynamic Media Video is supported. AEM Forms is supported only on Ubuntu 16.04 LTS. AEM Assets: No support for. AEM Forms: No support for production environment. AEM Forms: No support for Adobe Central Output Server on Ubuntu and CentOS.

AEM Assets: No support for. Adobe Experience Manager running in a virtual machine on cloud computing environments, such as Microsoft Azure and Amazon Web Services (AWS), is supported in compliance with the technical requirements listed on this page, and according to Adobe’s standard support terms.Adobe recommends to choose the option of deploying AEM on Azure or AWS using Adobe Managed Services, where customers will benefit from a team who has the experience and the skills of deploying and operating AEM in these cloud computing environments. Please check out our.In all other cases, where AEM is deployed on Azure or AWS, or any other cloud computing environment, the support from Adobe will be contained to the virtual compute environment in compliance with the technical specifications listed on this page. Any reported issue relative to AEM running in any of these cloud environments will need to be reproducible independently from any cloud service specific to the cloud computing environment, unless the cloud service is specifically supported as part of the technical requirements listed on this page, for example Azure Blob storage or AWS S3.For recommendations on how to deploy AEM on Azure or AWS, outside of Adobe Managed Services, we strongly recommend working directly with the cloud provider or one of our partners supporting the deployment of AEM in the cloud environment of your choice. The selected cloud provider or partner is responsible for the sizing specifications, design and implementation of the architecture they will support to meet your specific performance, load, scalability, and security requirements. Web servers built on the basis of Apache httpd source code will have the same level of support as the version of httpd on which it is based. If in doubt, please ask Adobe for confirmation of the support level related to the respective server product. Following cases:.

The HTTP server was built using only official Apache source distributions, or. The HTTP server was delivered as part of the operating system on which it is running. Examples: IBM HTTP Server, Oracle HTTP Server. Dispatcher is not available for Apache 2.4.x for Windows operating systems. BrowserSupport for UISupport for Classic UIGoogle Chrome (Evergreen)A: SupportedA: SupportedMicrosoft Edge (Evergreen)A: SupportedA: SupportedMicrosoft Internet Explorer 11A: SupportedA: SupportedMozilla Firefox (Evergreen)A: SupportedA: SupportedMozilla Firefox last ESR 1A: SupportedA: SupportedApple Safari 10.x on macOSA: SupportedA: SupportedApple Safari 9 on OS XZ: Not supportedZ: Not supportedApple Safari on iOS 10.x 2,3A: SupportedZ: Not supportedApple Safari on iOS 9Z: Not supportedZ: Not supportedNative Android Browser 4A: SupportedA: Supported. Microsoft Windows 7+To successfully connect with Microsoft Windows 7+ to an AEM instance that is not secured with SSL, basic authentication over unsecured network must be enabled in Windows. This requires a change in the Windows Registry of the WebClient:.

Locate the registry subkey:. HKEYLOCALMACHINESYSTEMCurrentControlSetServicesWebClientParameters. Add the BasicAuthLevel registry entry to this subkey using a value of 2 or more.To improve responsivness of the WebDav Client under Windows - see. All elements of Adobe Experience Manager (Instance, Dispatcher) can be installed in both IPv4 and IPv6 networks.Operation is seamless as no special configuration is required, when needed you can simply specify an IP address using the format that is appropriate to your network type.This means that when an IP address needs to be specified you can select (as required) from:.

an IPv6 addressfor example an IPv4 addressfor example a server namefor example, the default case of localhost will be interpreted for both IPv4 and IPv6 network installationsfor example, http://localhost:4502. Note:NUMA Architecture: Systems with processors featuring AMD64 and Intel EM64T are typically configured as non-uniform memory architecture (NUMA) platforms, which means that the kernel constructs multiple memory nodes at boot-time rather than constructing a single memory node.The multiple node construct can result in memory exhaustion on one or more of the nodes before other nodes become exhausted. When memory exhaustion happens the kernel can decide to kill processes (for example, the Image Server or Platform Server) even though there is available memory.Therefore, Adobe recommends that if you are running such a system that you turn off NUMA using the numa=off boot option to avoid the kernel killing these processes. To use Dynamic Media on Windows, Microsoft Visual Studio 2010, 2013, and 2015 redistributables for x64 and x86 must be installed.x64. The Microsoft Visual Studio 2010 redistributable can be found at. The Microsoft Visual Studio 2013 redistributable can be found at. The Microsoft Visual Studio 2015 redistributable can be found atx86.

Verify Java Version

The Microsoft Visual Studio 2010 redistributable can be found at. The Microsoft Visual Studio 2013 redistributable can be found at. The Microsoft Visual Studio 2015 redistributable can be found at. Note:PDF Generator supports only English, French, German, and Japanese versions of the supported operating systems and applications.In addition:. PDF Generator requires Acrobat DC to perform the conversion.

The HTML2PDF service is deprecated on AIX. PDF Generator conversions for OpenOffice are supported only on Windows, Linux, and Solaris. The OCR PDF, Optimize PDF, and Export PDF features are supported only on Windows.

Acrobat DC Pro installer is bundled with AEM Forms to enable PDF Generator functionality. Acrobat DC Pro should only be accessed programmatically by AEM Forms, during the term of the AEM Forms license, for use with AEM Forms PDF Generator.

For more information, refer to AEM Forms product description as per your deployment ( or )”Also, see for installation instructions and known issues.